Granite and marble, although beautiful, is a natural product and is porous. There are stones that are more susceptible to stains than others, although in many cases, stains are able to be removed or lessened in degree.
Granite is a natural product of nature and therefore there is no warranty on the product itself. We do, however, offer a warranty on all of our fabrication and installation.
This is our warranty:
Fireplace and Granite Distributors warrants the original owner of the material provided and installed by Fireplace and Granite Distributors the following terms and conditions:
Fireplace and Granite Distributors, at its option, will repair or replace, without charge, your installation of granite/marble provided that Fireplace and Granite Distributors determines that the product has failed due to any defect in conversion or installation during the first year from the date of completion of installation. The warranty does not cover damage caused by physical, chemical or other abuse, normal wear and tear or acts of nature (such as, but not limited to, stains, scratches or chips).
This warranty only applies to Granite Certified by Fireplace and Granite Distributors. This warranty does not cover granite provided by other suppliers or if installed by installers who are not certified or authorized by Fireplace and Granite Distributors.
Natural Stone Information Video
As is the case with any natural stone material, there will be variations in color and markings in each individual natural stone. These variations should not be regarded as defects. They are characteristics of natural stone that give the material its uniqueness and dramatic beauty. We encourage you to take the opportunity to personally approve your natural stone lot at the fabrication facility that will be producing your countertop. We also provide samples and color swatches in order to assist with your materials selection. Please note that these samples offer a general representation of the overall color and markings of each product and are not meant as an exact replication of the actual product.