We understand that going through a remodel or navigating your way around the fresh design of a home that you are going to spend quality time with your family and friends for a long time can cause a bit of a headache. We thought that it would be beneficial for us to shed some light on what you can expect from us when you make the (very smart) decision to do business with us. We have been providing beautiful additions to the homes of many families in the Charlotte, NC area for upwards of twenty years — for all of that time, we have never lost sight of our desire to make it a great experience for our customers and the members of the community we share.
We always suggest that people start by visiting our showroom — our on-site experts will be glad to shake your hand and have an honest discussion with you about the project you have in mind and how we can help make it come to life. The added benefit of visiting our showroom is that you can see exactly what colors you’re working with and put your hands on the stone that will be added into your home. We think it’s important to know what the look and feel of your space is going to be like before you dive in; our showroom is fully equipped to give you a sense of that.
The in-home estimate appointment is entirely free to you. We will visit your home and laser-template your counters so that we are precise about our estimate for you. It will also give us a fuller sense of the space we’ll be working in and you’ll be able to share with us the vision you have in mind for that space. This will also serve as a perfect time for us to discuss the perfect edging for your countertops so that we can begin the initial process of etching them to your liking in our state of the art CNC facility. You’ll also have the capacity to select from our wide array of sinks and faucets to be installed in your new, and beautiful counters.
Once the decision is made to move forward, we’ll begin by removing your old countertops and professionally disconnecting your plumbing and appliances before ultimately installing the stone you have selected and completing the process of creating the beautiful space that you came to us with, bearing in mind every wish that you’ve expressed to us.
You’ll be pleased to know that installation and reconnection of your plumbing and appliances only takes one day. We are proud to get in and out so that you can begin enjoying your updated space immediately.
We encourage you to visit our pages above about different countertops and services we offer — our package deals are extremely competitive and include all materials, services and labor in their cost – there is no cost hidden in our process from start to finish… our aim is to be transparent with you!
When you’re ready to have that initial conversation, please feel free to stop by our showroom or give us a call at 704-721-0001. We’re eager to connect with you and bring your dream to life!